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Frequently asked questions.
Everything you need to know about working with us. Can't find your answer? We're one message away.
General
Can ukayegroups handle both development and hosting for our company?
Yes. That is exactly what we do best. We design and build your website or custom application, host it on our fast cloud servers, and look after it afterwards — so you have one team to call for everything.
What types of custom applications can you build?
Administrative portals, workflow and approval systems, customer dashboards, inventory and maintenance management systems, booking tools and custom APIs — all tailored to the way your business actually works.
How do I get an exact quote for my project?
Fill in the short form on our contact page. We reply within 24 hours, usually with a few questions and then a clear, fixed-scope quote.
How long does a website take?
A typical company website takes 2–4 weeks from approved content to launch. Online stores and custom applications depend on scope — we give you a timeline with milestones before work starts.
Hosting
Do you offer migration support if I already have a website?
Yes. We move your files, databases and emails from your current provider to our servers at no extra charge, with zero downtime planned for the switch.
Is an SSL certificate included?
Yes. Every hosting plan includes free SSL certificates that renew automatically, so your site always loads over secure HTTPS.
Can I upgrade my plan later?
Any time. Moving from Starter to Business Pro or to an Enterprise VPS is seamless — we handle the move and your site stays online.
Do you back up my website?
Business Pro and Enterprise plans include daily automatic backups. We can restore a previous version of your site whenever you need it.
Domains & Email
Can you register a domain name for me?
Yes. We register and manage domains, set up DNS correctly and connect them to your website. Business Pro includes a free domain for the first year.
Do you set up professional business email?
Yes — addresses like you@yourcompany.com, configured with the right security records (SPF, DKIM, DMARC) so your emails reach the inbox, not spam.
Support
What happens after my website goes live?
We stay with you. We offer care plans for updates, security monitoring, backups and content changes, plus training so your team can edit the site themselves.
How do I contact support?
Email us at info@ukayegroups.com or use the contact form. Priority support is included with Business Pro and Enterprise plans.
Still have questions?
Send us a message and a real person from our team will get back to you within 24 hours.